Terms and Conditions
Other conditions and warranties are excluded

We are not liable to you or any other person for any loss in connection with the use of our website or a linked website, or any products sold via our website. Unless expressly stated in these terms, all other implied conditions and warranties are excluded.

Where our liability cannot be excluded by law, our liability for any breach of such condition or warranty shall be limited, at our option and to the extent permitted by law to:

  1. the replacement of the products or the supply of equivalent products, the repair of the products or the cost of replacing, repairing or acquiring equivalent products; or
  2. the total purchase price paid for the products under these terms.
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Warrantee and Returns Policy

We sell products made by other people. Where products are found to be damaged or faulty, we will pass on to you the benefit of the manufacturer's warranty for affected products.

If you receive a damaged or faulty product, you must notify the Buylan Sales and Service Centre on 08123619498.

We will give you instructions for returning the product and receiving a refund or replacement. You must return the product in its original  condition, and ideally in its original packaging. When we receive the product and the conditions of this returns policy have been met, we will give you a full refund or a free replacement. Refunds will be applied to the same account that you paid us from.

If we consider that the conditions of the returns policy have not been met (for example, if the product is not defective), we will not provide you with a refund or replacement and we will return your product to you.

We reserve the right to limit the number of times that we will accept returns from you.  If we think that our products or services just won’t suit you, we will complete your latest return and advise you that you should look for an alternative Internet service.

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Delivery

You can find our delivery prices on our website.  We will update them from time to time.

When we confirm your order, we will notify you whether the product is in stock. If it is, and you place your order before 12.00 pm, we will dispatch your order by courier to your nominated address the next working day.  You can nominate a later date. Orders after 12.00 pm will be dispatched one working day later. You must enter your preferred delivery address at the time you order. If you enter the wrong address, we will resend the product to the correct address but you will have to pay courier fees.

You can cancel your order up to two working days before delivery by contacting the Buylan Sales and Service Centre.  This means that if you have asked for delivery the next day or the day after you will not be able to cancel your order.

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Order Acceptance and Pricing

Your order is an offer to enter into an agreement with us. No agreement is created until your order and payment have been processed by us and we have sent you either a receipt or a notice that your chosen item is not in stock.

You must pay in full when you place an order.

Once we have confirmed your order, you are bound by it unless we tell you that what you have ordered is not in stock.

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Copyright

Our website is our property. Our website includes copyright material, trademarks and registered trademarks which belong to us and others. You can only use it to browse and purchase our products.

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